We are pleased to announce that ORG’s affiliates have completed the sale of Bill Gosling Outsourcing to Frontenac, a Chicago-based private equity firm. The transaction closed on March 23, 2026.
ORG acquired majority ownership of Bill Gosling in December 2020, partnering with Executive Chairman Dave Rae and CEO Kenny Johnston to support a period of meaningful growth and transformation. Over five years, Bill Gosling:
- Grew global headcount from approximately 2,500 to more than 7,000 employees
- Significantly expanded its nearshore and offshore delivery footprint
- Established an in-house technology center-of-excellence in India through the acquisition of MattsenKumar
“Over the last five years, the team at Bill Gosling has built a global BPO leader with deep client relationships, a tech-forward delivery model, and a culture that sets them apart. It has been a privilege to be part of their journey, and we are excited to see what they accomplish in their next chapter.”
— David Paschal, Managing Director, ORG
“With the support of ORG, Bill Gosling reached new heights — scaling our global operations, investing in our people and technology, and expanding our capabilities to serve clients at the highest level. ORG was a collaborative partner in every sense, and their backing gave us the foundation to grow in ways we could not have imagined.” — Dave Rae, Executive Chairman, Bill Gosling Outsourcing
“Going back to the start of our partnership, Bill Gosling represented everything we look for: exceptional people, a shared vision built on mutual respect and trust, and opportunities to invest for durable growth.” — Jon Gormin, Co-Founder and Managing Director, ORG
We are proud of what the Bill Gosling team has built and grateful for the partnership. Baird served as financial advisor; legal counsel was provided by Queen Saenz + Schutz PLLC and Norton Rose Fulbright.
Read the full press release here.